FAQ

Can I pick up my order? Unfortunately not as we we are a full-service catering company, and the Priceless Caterings delivery is designed to ensure the most epic experience for you and your guests. The exception to this is Mindful Meals – they are designed for convenient pickup by our clients on Mondays.
Do you accommodate dietary restrictions? Yes, absolutely! We are more than happy to include dietary and allergy needs into your menu. We do not use peanuts in our facility.
Can Priceless Caterings help me with party rental equipment? From tables, chairs, linens, cocktail tables, dinnerware, glassware, heaters we have you covered. Visit our Priceless Rentals page for more details.
Where do you deliver? We deliver wherever you need us in the DFW and surrounding area!
How much is the delivery fee? The Priceless Caterings delivery fee starts at $50, but is quoted individually with each catering order.
How do I know how much to order? Great question! You just need to know is how many people you expect to serve and our expert catering coordinator / Chief Experience Officer will determine the exact quantities to ensure an epic event!
What if I need to make a change to my order? No problem! Please just email info@pricelesscaterings.com or call 214.402.3293 immediately with all change requests. Changes must be made 3 days prior to the event.
What if I need to cancel my order? We understand things can change, so cancellations are possible. However, due to all of the preparations that need to go into making each and every Priceless Catering meal absolutely epic, cancellations must be received 72 hours prior to your event. Unfortunately, late cancellations will be charged the full amount.
How far in advance should I book for a Priceless Caterings event? We recommend reserving your date as soon as possible, so, we can secure the time and date of your event. Weekday corporate and private events require at least 24 hours advanced notice. Weddings and large events are typically booked 3-12 months in advance. Weekends typically fill quickly. So, the earlier the better!
Is Priceless Caterings licensed and insured? Yes, Priceless Caterings is fully licensed and insured. We are all full-service catering company with TABC certification and highly trained, award-winning professional staff members.
Do you offer off site set-up and clean-up? Absolutely! Every single time! See below for details on our set-up and cleaning services. Set-up – We can come approximately 2-3 hours before your event to set tables with linens, dishes and help with décor and make sure everything is ready and in place. The number of crew members will depend on set up needs. Clean-up – We will stay until the end of your event and take care of your clean up to make sure the place is sparkling clean. Will clean buffet area, reception area, bathrooms, kitchen, etc. Includes mopping of hard floors, vacuuming carpeted areas, all hard surfaces cleaned, table breakdown, help breakdown/cleanup décor, etc. Once we’re finished with the cleaning, it will be like nothing ever happened there!
What is the service charge? Like most all full service caterers, Priceless Caterings also charges a service charge on each order. The service charge is currently 20%. The service charge covers all of the back-end costs that go into the event aside from the food itself.   We do not charge for tastings, walk-through, meetings, CAD diagrams, insurance certificates, and many other costs not obvious to clients nor their guests. This fee offsets all of these costs to insure our clients aren’t worrying about asking for help in these areas. We like to ensure that the planning process is as easy as possible with nothing to worry about once you have Priceless Caterings on board. The service charge – as well as the delivery fee – is directly related to a tangible product, and are therefore taxable.
What about tipping? Gratuity is not expected, but always appreciated for a Priceless experience.
Do you have other any tips for booking a Priceless Caterings event? Our goal at Priceless Caterings is to make it is easy, hassle-free and as simple as possible for you to host an epic event – but having said that – there are still a few tips that will make the process go even more smoothly.
  1. Selecting a Menu: Please check out our menu online and note your Priceless favorites. If this is a Corporate Event, we need at least 24-48 hours’ notice and payment is required at the time of booking. We will need address and time for delivery and any special instructions upon arrival.
  2. Variety is the spice of life. We recommend 6-10 hors d’oeuvres for 20-40 people. 40 plus guests will be 10+ hors d’oeuvres. Hors d’oeuvres range from $2.50-16.00 per piece.
  3. As a full service caterer, we will arrive usually 2 hours prior to your event for setup, staging, and food preparation for your event. What we need from you is access to your driveway and any special instructions upon arrival including: gate code, etc. We will not need anything from you. We will provide all of our own equipment, floor mats and all cooking equipment.
  4. To ensure the most epic culinary experience for your guests, 1 Priceless server is required for every 25 guests. We are all full-service catering company with TABC certification and award-winning staff members.
*Delivery, staffing, tax, rentals are not included

Priceless Caterings will protect the personal financial information that you share with us. If you make a purchase on-line, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our web servers. We will retain order information for our records, but this information is never shared with third parties.