FAQ

HOW TO BOOK YOUR EVENT ‘THE PRICELESS WAY’

 

STEP 1:
You tell us your vision! Hors d’ oeuvres, Dinner, Lunch?

 

Step 2:
Friendly Reminder: We service groups of 20 or more

 

Step 3:
Please check out our menu online and note your Priceless favorites. If this is a Corporate Event, we need at least 24-48 hours’ notice and payment is required at the time of booking. We will need address and time for delivery as well as any special instructions upon arrival. The more info the better!

 

Step 4:
“Variety is the spice of life.” We recommend 6-10 hors d’oeuvres for 20-40 people. 40 plus guests would be the best at 10+ hors d’oeuvres. Hors d’oeuvres range from approximately $3.00 per piece.

 

Step 5:
You have decided on your menu! We are a full-service custom caterer. We arrive 2 hours prior to your event. We make, create, and assemble on site.

 

Step 6:
What you need to provide, address to your event (home or venue), access to your driveaway and any special instructions upon arrival including: gate code, etc. We will not need anything from you. We will provide all of our own cooking equipment.

 

Step 7:
What is required for staffing? Do we really need you guys? YES! We maintain your event and leave it sparkling clean when we leave. You can’t believe you just hosted an event! For every 25 guests a Culinary and Priceless server are required on site. We are all full-service catering company with TABC certification and award-winning staff members.

 

Step 8:
What happens after the event is finished? Throughout the evening Priceless staff will be maintaining the integrity of the event by cleaning, picking up, emptying garbage’s and attending to your guests needs. Any leftover food will be boxed and left in the refrigerator for the host.

 

*DELIVERY, STAFFING, TAX, RENTALS ARE NOT INCLUDED

 

What is the SERVICE charge?
We do charge a service charge on every single order and it is 20%
The service charge covers all of the back-end costs that go into the event aside from the food itself.   We do not charge for tastings, walk-through, meetings, CAD diagrams, insurance certificates, etc. This fee offsets all of these costs to insure our clients aren’t worrying about asking for help in these areas.  We like to ensure that the planning process is as easy as possible with nothing to worry about once you have Priceless Caterings on board.
The delivery and service charges are directly related to a tangible product therefore is all taxable. Please let me know if this helps and if you have any further questions, we can answer

 

GRATUITY IS NOT EXPECTED BUT ALWAYS APPRECIATED!!

 

How far in advance should I book party?
We recommend reserving your date AS SOON AS POSSIBLE. So, we can secure the time and date of your event. Weekday Corporate and Private events require at least 24 hours advanced notice. Placement cannot be guaranteed subject to Priceless Caterings availability. Weddings and large themed events are typically booked 3-12 months in advance. Weekends typically fill quickly.

 

Can I pick up my order?
No, we are a full-service catering company. The only pick-up orders will be Meal Prep Monday. Contact Madison or Duane at pcmealprep@gmail.com

 

Do you have any dietary restrictions?
Not a problem for us. We are more than happy to include dietary and allergy needs into your menu. We DO NOT use peanuts in our facility.

 

Can Priceless Caterings help me with party rental equipment?
From tables, chairs, linens, cocktail tables, dinnerware, glassware, heaters we have you covered.

 

Where do you deliver?
We deliver most everywhere. We have wheels and will travel. let us know at the time of the quote.

 

How much is the delivery fee?
Starts at $50 and up. This includes the set up and pick up.

 

How do I know how much to order?
Our catering coordinator will put together all the needed details of the event. All we will need to know from you is your party size. Let’s just say you are in good hands.

 

What if I need to make a change to my order?
Please email info@pricelesscaterings.com immediately with all change requests. Changes must be made 3 days prior to the event or call us at 214.402.3293

 

Is Priceless Caterings licensed and insured?
YES!! We are fully licensed and insured.

 

Do you offer off site setup and cleanup?
YES! Every single time!
Set up - We can come approximately 2 hours before your event to set table with clothes, dishes and help with décor and make sure everything is ready and in place. Lunches- We come around 30-40 minutes prior and set up linens, chaffers and platers. We pick up in about 75 minutes.
Clean up- We will stay until the end of your event and take care of your clean up. Will clean buffet area, reception area, bathrooms, kitchen, etc. Includes mopping of hard floors, vacuuming carpeted areas, all hard surfaces cleaned, table breakdown, help breakdown/cleanup décor, etc. ** All prices are subject to change per management depending on but not limited to: venue, event size, and conditions. **

 

What if I need to cancel my order?
Our food is purchased and customized for each order, so cancellations must be  received 72 hours prior to your event. Less than 24 hours and you will be charged the entire amount. Sorry :(  All orders placed within 24 hours of delivery time are considered CONFIRMED and FINALIZED. Honestly, it’s an easy process and once your invite Priceless Caterings to your event, we guarantee we will be back. We give 250% every single time! We look forward to catering your next event.

Deliciously yours, The Priceless Team

Priceless Caterings will protect the personal financial information that you share with us. If you make a purchase on-line, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our web servers. We will retain order information for our records, but this information is never shared with third parties.